8/9/2023 0 Comments Rita staffing work from home![]() ![]() Rita: They are looking for Laundresses or Housekeepers. Gold: What is the current trend you are seeing right now in staffing? I have seen scenarios where they didn’t show a paper trail and then they just fired the employee. If you have 2-3 write-ups, it protects them. With this high-end clientele, you need to cover your bases for legal reasons. I suggest it is a write-up process by Estate Managers”. Rita: I have done this for one client, but I said “I feel I can do that, but I feel it’s unfair coming from someone they do not know. A lot of it is retraining, hopefully not hiring and firing. The principals request for someone to come in and help with the Housekeeper staff. Usually the principal but sometimes the Estate Managers. Gold: Are you contacted by the Estate Managers or directly by the principals? I offer an extra hand to the Estate Managers to help them tighten up the staff. Estate Managers including myself can be overwhelmed with Housekeepers’ situations, especially when they are dealing with vendors, and facilitating other duties of their jobs. ![]() I work directly with Estate Managers, I have been on both sides. It’s a marriage of both that makes great Estate Managers. What I find is – a lot of Estate Managers come in as old PAs, but do not know the management side. They have not worked with Housekeepers intimately or in hospitality in hotels. A lot of Estate Managers do not know how to set that up. I find most homes lack proper training for their Housekeepers. I do zoning which makes the Housekeepers accountable to the sections of the home they are working in. Rita: Some households have me come in and organize their house staff. If a family hires you to Consult on their staff, please walk me through what you are looking for. You have an impressive private service career which you have also spun into working with households in a consultant capacity. I would love to discuss with you everything from the personal organization of a home to the organization of staff. Gold: Hi Rita, Thank you for taking the time to discuss our work history with me. I felt her experience would be very useful for our RCG audience so I requested to sit down with her to pick her brain. I also learned that she consults households with housekeeping staff. During our conversation, we shared our passion for home organization. I interviewed Rita Thomas earlier in the year to discuss different Estate Management roles. ![]()
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